Last Updated: December 21, 2025
NA Trans Logistics ("we," "us," "our," or the "Company") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at natranslogistics.us or use our logistics and transportation services.
By accessing our website or using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
1. Information We Collect
Personal Information
Personal information is data that can be used to identify you directly or indirectly. We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address
- Business Information: Company name, job title, DOT number, MC number, business address
- Account Credentials: Username, password, and account preferences
- Financial Information: Billing address, payment method details (processed securely through our payment processors)
- Driver Information: CDL number, driver qualifications, employment history (for carrier partners)
- Shipment Information: Origin and destination addresses, cargo details, delivery preferences
Non-Personal Information
Non-personal information cannot be used to directly identify you. This includes:
- Browser type and version
- Operating system
- Device type and unique device identifiers
- IP address (may be considered personal in some jurisdictions)
- Pages visited and time spent on our website
- Referring website or source
- Geographic location (city/region level)
2. How We Collect Information
Information You Provide Directly
We collect information when you:
- Create an account or register for our services
- Request a quote for freight or logistics services
- Book a shipment or transportation service
- Subscribe to our newsletters or SMS communications
- Contact us with inquiries or feedback
- Apply for carrier partnership or employment
- Complete forms on our website
Information Collected Automatically
When you visit our website, we automatically collect certain information through cookies and similar technologies, including:
- Usage data and browsing patterns
- Device and browser information
- IP address and approximate location
- Referring URLs and exit pages
- Date and time of visits
Information from Third Parties
We may receive information about you from third-party sources, including:
- Business partners and carriers
- Credit reporting agencies (for business verification)
- Government databases (DOT, FMCSA for carrier verification)
- Marketing and analytics providers
- Social media platforms (when you interact with our pages)
3. How We Use Your Information
We use your personal information for the following purposes:
Service Delivery
- Processing and managing freight shipments and logistics services
- Coordinating with carriers, shippers, and receivers
- Providing real-time tracking and delivery updates
- Managing your account and preferences
- Processing payments and invoicing
Communication
- Responding to your inquiries and support requests
- Sending service-related notifications and updates
- Providing shipment status and tracking information
- Sending marketing communications (with your consent)
Business Operations
- Improving our website and services
- Analyzing usage patterns and trends
- Conducting market research
- Preventing fraud and ensuring security
- Complying with legal and regulatory requirements
4. Disclosure of Your Information
We may share your information with the following parties:
Service Providers and Partners
- Carriers and Drivers: To coordinate and complete shipments
- Warehousing Partners: For storage and distribution services
- Payment Processors: To process secure transactions
- Technology Providers: For website hosting, analytics, and communication services
- Insurance Providers: For cargo and liability coverage
Legal and Regulatory Disclosure
We may disclose your information when required by law or when we believe disclosure is necessary to:
- Comply with legal obligations, court orders, or government requests
- Protect our rights, property, or safety
- Investigate potential violations of our terms of service
- Respond to claims that content violates the rights of third parties
- Comply with transportation regulations (DOT, FMCSA, etc.)
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will provide notice before your personal information becomes subject to a different privacy policy.
5. Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us recognize you, remember your preferences, and improve your browsing experience.
Types of Cookies We Use
- Essential Cookies: Required for website functionality, user authentication, and security. These cannot be disabled.
- Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data.
- Functionality Cookies: Remember your preferences such as language, region, and login information.
- Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.
Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to:
- View and delete existing cookies
- Block all cookies or only third-party cookies
- Set preferences for specific websites
- Receive notifications when cookies are set
Please note that disabling certain cookies may affect website functionality and your ability to use some features.
Similar Technologies
In addition to cookies, we may use other tracking technologies such as web beacons, pixel tags, and local storage to collect information about your interactions with our website and emails.
6. SMS Marketing Communications
We offer SMS (text message) communications to keep you informed about our services, shipment updates, promotions, and industry news.
Subscribing to SMS
You can subscribe to our SMS communications by:
- Visiting our SMS Subscription page
- Providing your phone number and explicit consent
- Confirming your subscription via double opt-in
Opting Out of SMS
You can unsubscribe from SMS communications at any time by:
- Replying STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any message
- Visiting our SMS Unsubscribe page
Message and data rates may apply. Message frequency varies based on your preferences and service activity.
SMS Privacy Policy
We respect your privacy. Mobile information will not be shared, sold, rented, or disclosed to third parties for marketing or promotional purposes.
Information collected as part of our SMS program will be used solely to deliver messages you have opted in to receive. Text messaging originator opt-in data and consent will not be shared with any third parties, except as required by law.
7. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption: SSL/TLS encryption for data transmission
- Access Controls: Role-based access to sensitive information
- Secure Storage: Encrypted databases and secure server infrastructure
- Regular Audits: Security assessments and vulnerability testing
- Employee Training: Privacy and security awareness programs
While we strive to protect your information, no method of transmission or storage is completely secure. We encourage you to use strong passwords and protect your account credentials.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Retention periods are determined based on:
- The nature of the information and its sensitivity
- Legal and regulatory requirements
- Business operational needs
- Contractual obligations
Shipment records and related documentation may be retained for extended periods to comply with transportation regulations and for legal purposes.
9. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
You may request a copy of the personal information we hold about you in a commonly used, machine-readable format.
Correction
You have the right to request correction of inaccurate or incomplete personal information.
Deletion
You may request deletion of your personal information, subject to certain legal exceptions and our legitimate business interests.
Opt-Out of Marketing
You can opt out of marketing communications at any time by:
- Clicking the "unsubscribe" link in our emails
- Replying STOP to SMS messages
- Contacting us directly
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information as defined by the CCPA.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.
We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.
11. Third-Party Links
Our website may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
12. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Post the revised policy on our website
- Notify you via email or prominent notice on our website for significant changes
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: NA Trans Logistics
- Email: info@natranslogistics.us
- Phone: +1 (416) 830-4749
- Website: natranslogistics.us
We will respond to your inquiry within a reasonable timeframe and work to address your concerns.